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Oracle Sales Business Process Foundations Associate Rel 2 Sample Questions (Q32-Q37):

NEW QUESTION # 32
In the Sales Play to Key Account process, which four key account values can be used to segment key accounts?

A. Account Age
B. Global Reach
C. Profitability
D. Growth Potential
E. Frequent Business
F. Goal Alignment
G. Commitment

Answer: D,E,F,G

Explanation:
The Sales Play to Key Account process in Oracle CX Sales involves segmenting key accounts based on strategic value. "Goal Alignment" (C) assesses how well the account's objectives match the vendor's offerings. "Growth Potential" (D) evaluates future revenue opportunities. "Commitment" (F) measures the account's loyalty or partnership strength. "Frequent Business" (G) indicates transaction consistency, a key metric for prioritization. "Account Age" (A), "Global Reach" (B), and "Profitability" (E) are relevant but less emphasized in Oracle's key account segmentation compared to these four, which focus on relationship and potential. The answer (Ans: 3-4-6-7) reflects Oracle's account planning focus.

NEW QUESTION # 33
Which two statements are true about the lead conversion process?

A. Sales account, product, and revenue information are passed on to the new opportunity.
B. A lead can be automatically converted to an opportunity through the qualification process.
C. When a lead is converted, the status of the lead is changed to Converted.
D. When a lead is converted, the status of the lead is changed to Closed.

Answer: A,C

Explanation:
In Oracle CX Sales, "Sales account, product, and revenue information are passed on" (A) is true, as these details populate the opportunity. "Status changed to Converted" (C) is also true, marking the lead's transition. "Automatically converted through qualification" (B) can occur with rules, but isn't universally true without configuration. "Status changed to Closed" (D) is false; "Converted" is distinct from "Closed" (e.g., Retired). The answer (Ans: 1, 3) aligns with Oracle's lead lifecycle.

NEW QUESTION # 34
In the Channel Lead to Vendor Opportunity process, Ben, a Partner Sales Representative, has accepted a lead and conducted promising conversations with the customer, leading him to qualify the lead. Once the lead is qualified, what is the next action Ben will take?

A. Transfer the lead
B. Reject the lead
C. Retire the lead
D. Escalate the lead
E. Convert the lead

Answer: E

Explanation:
After qualifying a lead in Oracle CX Sales, the next step is to "Convert the lead" (D) into an opportunity if it meets criteria, which Ben does after promising conversations. "Retire the lead" (A) or "Reject the lead" (C) applies to unqualified leads. "Escalate the lead" (B) involves higher review, unnecessary here. "Transfer the lead" (E) shifts ownership, not applicable post-qualification. The answer (Ans: 4) follows Oracle's lead-to-opportunity conversion process.

NEW QUESTION # 35
Which two are lead generation objectives?

A. Convert prospects into customers.
B. Reduce submitted service requests from customers.
C. Boost sales.
D. Increase brand awareness on social media sites.

Answer: A,C

Explanation:
Lead generation in Oracle CX Sales aims to drive sales outcomes. "Convert prospects into customers" (B) is a primary objective, turning leads into revenue. "Boost sales" (D) is the ultimate goal, tied to lead conversion. "Reduce service requests" (A) is a service goal, not lead generation. "Increase brand awareness" (C) is a marketing byproduct, not a direct objective. The answer (Ans: 2-4) aligns with Oracle's lead generation focus.

NEW QUESTION # 36
In the Channel Lead to Vendor Opportunity process, Ben, a Partner Sales Representative, has accepted a lead and conducted promising conversations with the customer, leading him to qualify the lead. Once the lead is qualified, what is the next action Ben will take?

A. Transfer the lead
B. Reject the lead
C. Retire the lead
D. Escalate the lead
E. Convert the lead

Answer: E

NEW QUESTION # 37
......

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